First aid kit

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Corrupt settings file

In case the program used to work, but now crashes at startup, there's a chance there might be a corrupt setting stored which causes the crash during the initialization phase.
In order to solve this, you can simply remove the settings file. However, before removing the file, please send it to bughunt@lab-nation.com, as this gives us the rare opportunity to exactly reproduce the crash and solve it at the root!!

The settings file is stored at the following location:

  • Windows: C:\Users\[yourUser]\AppData\Local\LabNation\default.xml (AppData is a hidden folder)
  • Linux: ~/.local/share/LabNation/default.xml

Regarding this file, please:

  • first send it to bughunt@lab-nation.com
  • then delete it (with the app closed)
  • restart the app